Government administrators need a technology infrastructure that can drive dynamic and data-driven policies.
Public policy deeply influences how we work and live, but largely no technology has emerged to connect public policy to its outcomes. For Maleka Momand, this problem was too big not to address. Her answer is Esper, aimed squarely at challenging this paradigm with an infrastructure to connect policies to real-world impacts.
In order to foster constructive participation from all stakeholders in the rule-making process, administrators need a means to capture and convey their knowledge and key performance indicators. Legislators and executives are eager to understand the impacts and cost-benefit data associated with agency regulations so they can make the best decisions for their constituents. However, departmental silos and legacy software applications make such communication difficult, if not impossible. Without this critical data, all stakeholders suffer from information asymmetry that slows down effective and reliable decision-making.
Esper’s vision is to bring administrative efficiency through technology that increases knowledge sharing and internal accountability. The platform is designed to empower government with tools to effectively create, administer, and monitor public policy. Esper’s cloud-based platform makes scaling administrative processes possible, enabling governments to develop, track, manage, and analyze policies without the pitfalls of informational silos and knowledge gaps.
Esper enables governments to:
Provide a common framework for understanding: The most productive teams operate from a single source of truth. It’s important for everyone to have a shared understanding and context in order to confidently execute on administrative priorities.
Set and track goals: Effective large organizations systematically set and track individual, team, and organization level goals. Forecasting project successes and challenges is important to building a long-term plan for better policymaking. Governments should establish goals beyond the near-term and track their historical and current performance for internal review.
Encourage cross-functional collaboration: Actionable insights and expertise exist throughout our governments but identifying and tapping those resources for full project success is difficult. Governments should adopt tools that enable collaboration while providing mechanisms for accountability and high fidelity information exchange.
Embrace transparency: Some of the most important work in government never makes it to the public square. Whenever possible, government agencies should connect the public to information about the rulemaking process, like the state code, public meetings, policy goals, and year-end performance on the most important policy goals.
Celebrate wins (and recognize losses): Internal and external recognition of successes and losses fosters a culture of ownership and success in public administration. For meaningful work to scale, even the smallest wins should be acknowledged.
In the face of an ever-growing citizenry with unique technological demands, our governments deserve a platform to support effective public policymaking at scale.
Esper long-term vision is to provide a foundation for public policy that supports job creation, economic vitality, and social and environmental well-being for all.